China Oceanwide Holdings Limited (00715.HK)

China Oceanwide Holdings is committed to the long-term sustainability of its businesses and the communities with which it engages. We pursue this business approach by managing our business prudently and diligently and executing management decisions via our hard-working and dedicated employees.

Stakeholder Engagement

Dialogue is maintained with stakeholders that include customers, employees, regulators and the public. We seek to balance the views and interests of these various stakeholders through constructive conversations with a view to charting a course for our long-term prosperity and the communities we touch.

Customers
Customer feedback plays a very important role in our operation. Various channels are established to maintain interactive communications between tenants and us.

Employees
Hard-working and dedicated employees are the backbone of a company. We treasure our loyal and industrious staff members. In addition, we adopt non-discriminatory hiring and employment practices and strives to provide a safe and healthy workplace.

Government/Public
We make strenuous efforts to ensure compliance with the laws and regulations of the jurisdictions in which we operate. The public at large is also our important stakeholder. A stable and prosperous community is important to our steady growth and long-term future prospects.

Workplace Quality

We believe the quality of our employees is crucial to maintaining a leadership position in the market. With this in mind, we seek to attract and retain talented individuals committed to achieving goals and objectives in a work environment that nurtures values such as fair play, respect and integrity. Compensation packages are competitive, and individuals are rewarded according to performance plus an annually-reviewed framework of salary, working conditions, bonuses and incentive systems. Benefits include medical cover, provident funds, long-service awards and a share option scheme.

Heavy emphasis on career development translates into extensive and ongoing training, according to our need.

We are committed to providing a healthy and safe workplace for all its employees and complying with all applicable health and safety laws and regulations. Health and safety considerations are incorporated into the design, operations and maintenance of our premises. Employees are provided appropriate job skills and safety training and are educated with regard to their responsibilities for achieving our health and safety objectives. We also communicate with our employees on occupational health and safety issues.

Environmental Protection

Energy saving measures are enforced in our two office and commercial premises resulting in reduction of electricity consumption and greenhouse gas emissions.

Recycling and use of eco-friendly stationery, plus a series of measures to save paper and energy, resulted in more efficient use of resources, as well as reduction of waste.

Operating Practices

We are committed to adhering to the highest ethical standards. All employees are given a Code of Conduct to which they are required to adhere. The Code explicitly prohibits employees from soliciting, accepting or offering bribes or any form of advantage. The Code also outlines our expectations on staff with regard to conflicts of interest. All managers are expected to communicate and instill a culture of good corporate governance to their staff.

We are committed to offering quality services to our customers by satisfying their expectations and needs. Questionnaires are regularly sent to tenants in order to obtain feedback. Complaints are recorded and reviewed for determining preventive actions.